Hello, from B Squared Media!
Customer Support for Social โ Built for Financial Services
B Squared Media helps banks, credit unions, and fintech brands manage customer conversations on social โ not as marketing, but as a public service channel.
We specialize in fast, compliant, human-first customer support on social that:
-- Reduces response times
-- De-escalates public issues
-- Protects brand trust in high-stakes moments
Led by Brooke Sellas, this channel explores how financial services teams can treat social media as a core part of customer experience, risk management, and reputation โ especially when customers turn to social during moments of stress, confusion, or urgency.
If youโre responsible for CX, social, or brand trust in a regulated environment, youโre in the right place.
Economy
Subscribers
218
Videos
332
Country
United States
Join Date
2012-07-19
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